When is AIDS Walk San Francisco?
Mark your calendar for Sunday, July 19, 2020!
How will this virtual event work?
AIDS Walk San Francisco 2020 is being creatively reimagined to take place virtually in the safety and comfort of your home. There will be special guests, entertainment, interactive experiences, and a few surprises! While we will not be walking together this year, we will be creating an experience in which all of us can participate. More will be announced in the coming weeks. Stay tuned!
How long will the event be?
AIDS Walk San Francisco 2020 will start at 10 A.M. at your home and conclude at 11:30 P.M.
How will people know to stream the event?
We will be waging a very robust multi-media campaign to draw attention to this year’s virtual event. We are counting on YOU to help spread the word, too! And, for the first time ever, since participants don’t need to be in San Francisco, you can invite your friends and family from all over the world to experience the virtual event along with you.
Will there be a Kick-Off event this year?
Yes! Please mark your calendars for the AIDS Walk San Francisco Kick-Off event, which will be held virtually on May 28 at 5:00 PM. Stay tuned for more information.
Will there be a Community Grants Program this year?
The AIDS Walk San Francisco Community Grants Program is an essential priority for the event. It will continue in 2020.
My company is a corporate sponsor of this year’s event. How will we be recognized?
This year’s AIDS Walk San Francisco campaign will be operating with an increased promotional effort, which means greater visibility for our sponsors. We are reaching out to each sponsor on an individual basis to discuss this year’s enhanced opportunities for sponsorship recognition.
To whom should donations be made out?
Please make checks payable to “AIDS Walk San Francisco” or “AWSF.”
Can I mail a cash donation?
It is not a good idea to send a cash donation in the mail. You can deposit the cash into your checking account and send a personal check from your account. Be sure to include the name of the walker being sponsored.
Where do I mail donations?
You can mail donations to:
AIDS Walk San Francisco
P.O. Box 193502
San Francisco, CA 94119-3502
Please note: clearly write the name of the person you are sponsoring on the check or on a separate piece of paper; otherwise, your contribution could be credited as a general donation.
What should I do if a check is made out to me personally?
If a donation check has been written out to you personally, you may endorse the back of the check and mail it in with a completed donation form to AIDS Walk San Francisco.
Will I receive a receipt for my donations?
Anyone who donates online will receive a receipt via email. If someone donates via cash or check, they will receive an acknowledgment letter of their donation within two weeks. If you have any questions regarding your donation, please call 415.615.WALK (9255). You may also email us at
development@prcsf.org.
I have seen public fundraising for AIDS Walk San Francisco on the street. Should I donate to someone I do not know who is collecting donations on the street, in public spaces, or even door-to-door?
No. We strongly discourage our participants from collecting donations in public spaces such as street corners, public transportation, street festivals, and door-to-door from businesses. We advise you not to give donations (cash, checks, or credit card information) to someone you do not know who is soliciting donations in these settings. Please contact the AIDS Walk San Francisco office for more information, or if you feel someone is collecting funds in an unsafe or unendorsed manner.
How do I register for AIDS Walk San Francisco 2020 online?
Fill out this form. You will be guided through the registration process. Once your registration is complete, you will receive a confirmation email from
sfinfo@aidswalk.net. If you register by phone, mail, or fax and provide us with an email address, you will receive the same email with a temporary password if you have not selected one for yourself.
Log in so you can update your profile information and personalize your page.
Should walkers use their home or work address to register?
All walkers should register using their home address. If you must use your office address, make sure you include your company name.
What is the Star Walkers Club™?
The
Star Walkers Club is made up of walkers who set a goal of raising $1,000 or more for AIDS Walk San Francisco. Those who achieve this goal will receive additional awards, recognition, and an All-Access Star Walker Pass on the day of the AIDS Walk. With the pass, Star Walkers will enjoy a hot breakfast, photo booth, and more at the exclusive Star Walker Breakfast on the morning of the event.
I was a Star Walker last year. How have my Star Walker benefits changed?
We will continue treating you like the star that you are! Details of our special plans for Star Walkers this year will be announced in the coming weeks. As always, Star Walkers be provided with an array of exclusive fundraising awards.
I am an AIDS Walk volunteer. Are there volunteer opportunities this year?
Yes. As the campaign progresses, we will no doubt need your help. If you are interested, please email volunteeropportunities@aidswalk.net, and we will be in touch
Is my 2020 username and password the same as my 2019 username and password?
Yes, your username and password will remain the same as long as you register with the same email address you used in 2019.
Fill out the registration form – it will allow you to access your account information from AIDS Walk San Francisco 2019.
I forgot my username and password. How can I find out what they are?
On our new and improved website, your username is always the email address you used to register. If you forgot your password, click on the
“Forgot Password?” link and enter your email address. You will receive an email with a link to reset your password. You will need to follow this link to update your password. Please email
sfinfo@aidswalk.net for further assistance.
Why is there a $15 minimum for all online credit card donations?
Due to processing fees, we require a minimum transaction amount for online credit card transactions. If you wish to use your credit card for less than $15, simply fill out your credit card information on the bottom of your
Sponsor Form in the credit card section. If a sponsor wants to donate less than $15, ask a few sponsors to combine their donations, and one person can deposit those donations into their bank account, and use his or her credit or debit card to donate online. Each donor’s name can be listed in the donation text on the web page. If that is not possible, we will take credit card contributions over the phone, and checks and money orders in any amount are always greatly appreciated! You can
mail those to us and make sure that the walker's name is on the check, so we know who gets the credit. Everything helps and we have many alternatives for you to contribute, so don't let the credit card minimum discourage you. If you have additional questions or need help please call our office at 415.615.9255 (WALK).
How can friends and family find my individual fundraising web page to make a donation?
When you send an email from your
HQ, the link to your individual fundraising web page will automatically be included in the bottom of the email. Also, on the home page of the website, friends and family can locate a participant by typing in the first and last name of the participant in the “Search Walkers and Teams” box. Upon clicking “Search,” they will be directed to the participant's individual fundraising web page.
Why is the “Search Walkers and Teams” search not finding a participant that I know has registered?
While these searches are not case sensitive, you must type in the exact spelling of the first or last name of the person you are looking for. If you continue to have a problem locating a participant that you are sure has registered, please contact us at
sfinfo@aidswalk.net or call 415.615.9255 (WALK).
How can I see who has donated to me?
Log In. (
Don’t know your login information?) You can then view your donation report to see who has donated to you online and the amounts they have donated by clicking on the “My Fundraising Report” tab on the left of the web page.
Why aren’t the cash and check contributions I’ve raised showing up on my personal fundraising web page?
While credit card donations made through the website will automatically appear on a walker’s personal web page, cash and check donations, or “offline” donations, require walkers to update their fundraising web pages by logging in and choosing the “Enter Offline Donation” option in the lower left-hand corner of the screen. Any donations entered here that are $999 or less will appear on the walker’s web page within one business day. Donations of $1,000 or more must be received by the AIDS Walk San Francisco office before they are posted to a walker’s web page.
All of my donors are not showing up on the scroll mechanism. Why?
As your donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.
Is my information secure?
Yes. We have made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet.
Why am I getting logged out of the website?
For security reasons, the website will time out if you are inactive for 20 minutes or more. Being active means clicking a link on the site. Typing a message does not keep you active on the site, so if you are typing a message, please save regularly. Be warned that there is no prompt to let you know you are being logged out.
With more than 300 that sign up each year, forming or joining a team is one of the most popular and engaging ways to have a memorable AIDS Walk experience! A team is simply any group that registers to raise funds and walk together. They include companies, schools, religious institutions, or other organizations in the tristate area. Many friends and family teams also participate, some of whom walk in memory of those they have lost, or to support friends and family living with HIV/AIDS. Teams can range in size from two to more than 1,000 walkers. Each team is assigned an AIDS Walk Fundraising Specialist from our staff to guide its fundraising and keep in touch with tips, tools, and information about incentives and special events leading up to the Walk.
I usually participate as a member of a team. Will there be teams this year?
Yes! Teams will remain an essential part of AIDS Walk San Francisco 2020.
What are a Team Leader’s responsibilities?
A Team Leader's role is to recruit, inspire, and motivate people to register as well as raise funds for his or her team. In order to promote team participation, a Team Leader's first task is to email or pass out promotional cards or send recruitment emails to all potential walkers as quickly as possible. After walkers begin to register, following up on fundraising progress is the key to success.
I am a team leader. How will I build my team for the virtual event?
The same way you built your team in the past. AIDS Walk teams have long relied on email, phone, texting, and social media to recruit members – which is exactly how you will build your team this year. We also plan to offer some enhancements, such as team leader workshops via Zoom! Suggestions, tips, and training will also be provided to help you virtually fundraise and mobilize your teams. Check out our Team Central page for dates and information.
Gold Teams are the top 20 fundraising teams from the previous year’s AIDS Walk. In recognition of their outstanding efforts, Gold Teams enjoy several perks, including their own exclusive meeting area on the day of the event, an exclusive Sign-In Area, and a professional team photo taken at the event.
How do I get an updated Team Roster?
Team Rosters are always available on your team web page.
Log in and click "View Team Page." You may also call your Fundraising Specialist to request a Team Roster at any time.
How can I promote AIDS Walk San Francisco to potential Team Members?
We suggest:
•
Download and print additional tools.
• Set up your team web page and send out an email to recruit Team Members. Remember, anyone can join your team.
• Ask family and friends, or invite vendors, clients, and customers to raise money and attend the event with your team.
• Form an AIDS Walk San Francisco committee. Encourage some co-workers to become Co-Leaders. Ask senior management to write an appeal to all employees urging them to register.
If someone registered for the AIDS Walk as an individual, can they still join a team?
Pre-registered walkers can still be part of your team. Simply call the AIDS Walk office at 415.615.9255 (WALK) with the walker's name, address, phone number, and email address (if available) and ask to have them transferred onto your team.
What if someone wants to join a team after the deadline?
Walkers may still become part of a team after the pre-registration deadline. Walkers may transfer to a team using the Team Transfer Sheets at the Information Booth on the day of the AIDS Walk, Sunday, July 19. Write their name, address, phone number, and email address in the appropriate fields on the Day-of-Event registration form and leave it with an AIDS Walk representative at the Information Booth. You can also call the AIDS Walk office at 415.615.9255 (WALK) to notify us of any additional people that need to be listed on your team. In the weeks following the AIDS Walk, Team Rosters will be updated with new walker names and contributions. A final list will be emailed to all Team Leaders in September.
What is our privacy policy?
CONFIDENTIALITY. Neither party shall (nor shall it permit or request its employees, agents, or representatives to), at any time or in any manner, either directly or indirectly, use for its own benefit or divulge, disclose, or communicate in any manner, any information that is proprietary to the disclosing party (“Confidential Information”) without the disclosing party’s express prior written permission. The receiving party and its employees, agents, and representatives will protect the Confidential Information of the disclosing party and treat it as strictly confidential. This provision will continue to be effective after the termination of this Agreement. AIDS Walk reserves the right to publicly use (in white papers, seminars, conferences, marketing materials and the like) aggregate data describing supporter populations and behaviors without compromising the identities of either those supporters nor Client (unless Client provides permission to make such disclosure).